Do you ship worldwide?

Yes! We ship to all countries, directly from Asia. 🌍

How much is shipping?

We offer free worldwide shipping on all orders! 
Be fast, this promotion may end soon.

Can I see where my order currently is?

For most items, we can provide you with a tracking code, so that you can track your item(s) on their way to you!
Please note that small items (such as photocards and jewelry) might not have frequent tracking updates once they leave Asia.

How long will it take until I have my products?

After ordering, we will process your order within 24 hours and ship it out within the next 7 days. Shipping time heavily depends on your location.

Generally, orders are delivered in around 14-20 business days, but again, shipping times vary dramatically depending on where you live. Business days in most countries are Monday to Friday, excluding weekends and holidays. Small items take slightly longer due to different packaging. USA and most European countries are the fastest to ship to. Rarely, orders can take longer to arrive. In rare occasions, such as the package being stuck at customs in your country or being inspected at some point of its journey, it may take a few months until it arrives. But again, most packages arrive in 14-20 business days.

What is Priority Care Shipping?

Standard Shipping (Priority Care) - Guarantees that your package is insured against loss, damage or missing contents. To ensure that you are fully protected, we highly recommend that you add Priority Care Shipping to your order. We will ensure you will receive the product in good condition, no matter what. Shipping time is the same in most cases, but we aim to ship Priority orders first with the best possible shipment method so that it arrives as fast as possible.

 

If an item has not arrived within 60 days of ordering, please contact us for a resend or refund. For more information, check out our FAQ.