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Free shipping on orders over $45 USD or 45€ EUR

Shipping Policy

We ship worldwide.

DELIVERY TIME ORDERS OVER €45 EUR ($45 USD) ORDERS UNDER €45 EUR ($45 USD) TAXES/CUSTOMS

6 to 22 
business days

FREE

4.80€ EUR/$5 USD

Duties/VAT are included in the prices of the products. You will NOT have to pay them separately. 

 

We ship to all countries, worldwide, directly from Asia. After ordering, we will process your order and ship it out within the next few business days.

Generally, orders are delivered within 6-22 business days after they have been shipped out - though, shipping times may vary depending on where you live and the carriers available.

Our promise: If something does not arrive within 60 business days, please contact us, and we will reship it to you free of charge or offer you a refund

Please note that there may be minor delays due to the ongoing pandemic. Stay safe!

Do you ship worldwide?

Yes! We generally ship to all countries, worldwide, directly from Asia. 🌍

For European customers: Don't worry about VAT (value added tax). We pay it for you! Click here to read more information in our FAQ.

How long does shipping take?

After ordering, we will process your order and ship it out within the next few business days with a maximum processing time of 7 business days.

Generally, orders are delivered within 6-22 business days after they have been shipped out - though, shipping times may vary depending on where you live and the carriers available.

In some cases, orders can take longer to arrive, for example when

  • your country does not offer faster shipping (this is the case for South America, Africa, UAE, and some Asian as well as a few east European countries),
  • packages get stuck in customs at country borders when being inspected and therefore take longer to get onto a flight, or
  • shipping hubs are overloaded or working with less staff, for example during holiday seasons, strikes/protests, natural disasters, or pandemics.
  • RECENT EVENTS - Please read: The world is currently going through the Coronavirus pandemic. The pandemic may cause delays on deliveries and processing times of your order. We must respect the health and safety of logistics workers and carriers! Know that we are working safely but around the clock to make sure your packages arrive swiftly. ❤ Our customer support team is always there for you, and we still expect the vast majority of packages to arrive without any delay. Thank you!
You will receive a tracking code via email once the order is on its way (if you haven't received a shipping confirmation after 7 business [!] days, please, check your spam or junk folder for the shipping confirmation email!). 

Our promise: If something does not arrive within 60 business days, please contact us, and we will reship it to you free of charge or offer you a refund! 

If you have concerns about the status of your delivery or your tracking shows something alarming, do not hesitate to contact us.

Please, also always make sure to enter a complete and correct shipping address.
We are not responsible if your package gets lost or cannot be delivered due to wrongly entered details.

 

Can I get my products until [date X]?

We cannot guarantee any delivery dates - when sending parcels around the world, there can always be delays which are completely out of our control. However, if you are ordering for a specific date, we would recommend ordering at least 8 weeks before this date. During busy seasons, such as Christmas, Easter, and Black Friday, shipping can be slower, so please be very generous when calculating the shipping times!

 

 

For more information, check out our FAQ.

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Free 6-22 business day shipping
on orders over $45 USD or 45€ EUR.

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