According to EU laws, we generally permit you to initiate the return process for 14 days after delivery. This means that you have 14 days after you receive your order to contact us to initiate the return process by telling us that you would like to return your item. (*^▽^*)
Use this template for contacting us to initiate the return process:
- Full name:
- Shipping address:
- Order number:
- List of items you want to return:
After contacting us, we will give you instructions on how to mail the items to us. 📦
To be eligible for a return, your item must be unused and in the same condition that you received it in. It must also be in the original packaging, meaning the plastic wrap around the item must be intact.